Have you ever stepped back and watched team members respond to a decision? It’s really an interesting dynamic to watch.

I just watched a group of mid-level managers react to a decision that their management team made – three months ago. There clearly is not commitment amongst this group (once again, these are mid-level managers).

The background – The management team made a strategic decision that impacted everyone within this 75 person company. Somewhere along the decision-making-process-timeline, they thought it would be a good idea to gather input from their employees (novel idea, ha?). So, as a result, they conducted a series of focus groups, gathered employee input, and conducted a follow-up town hall meeting to respond to input gathered during the focus group sessions. Read the rest of this entry »